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Information requests

Information requests include worldwide government requests we’ve received for account information, typically in connection with criminal investigations.

Information requests (government)

January 1 - June 30, 2014

CountryAccount information requestsPercentage where some information producedAccounts specified
Albania10%1
Argentina70%8
Australia2*100%2
Austria---
Bahrain1*0%1
Belgium---
Brazil7739%157
Bulgaria---
Canada3023%33
Chile1*0%1
Colombia5*20%5
Denmark10%1
Ecuador---
Egypt1*0%1
France368%51
Germany1421%28
Greece1613%37
Hong Kong---
India1613%44
Indonesia---
Ireland333%4
Israel---
Italy1020%19
19236%245
Kuwait50%5
Lebanon50%11
Lithuania1*0%1
Malaysia30%3
Maldives---
Mexico50%5
Netherlands520%8
New Zealand2*50%2
Norway10%1
Oman20%5
Pakistan2*0%2
Peru---
Philippines---
Portugal---
Qatar---
Saudi Arabia189*1%196
Singapore1*0%2
South Korea617%6
South Sudan---
Spain4312%64
Sri Lanka10%1
Sweden---
Switzerland30%3
Thailand1*0%1
Trinidad and Tobago1*0%1
Turkey240%27
United Arab Emirates60%6
United Kingdom7846%220
United States125772%1,918
Venezuela40%5
TOTAL2,05852%3,131
NOTE: The data in these reports is as accurate as possible, but may not be 100% comprehensive. It may be necessary to side-scroll to see all the table columns depending on the screen resolution.

About the numbers

We’ve received 46% more requests for account information affecting 48% more account holders during the first half of 2014 than in the previous reporting period. The continued rise may be attributed to Twitter’s ongoing international expansion, but also appears to follow the industry trend. As always, we continue to fight to provide notice to affected users when we’re not otherwise prohibited.

Despite our global growth, the United States continues to make the majority of requests for account information, comprising 61% of all requests received (up 2% from last report). Of the remaining 39%, Japan remains the next largest requester, constituting ~9% of overall requests (down from 15% during the second half of 2013). Excluding the twelve countries that submitted emergency disclosure requests only, Brazil and the United Kingdom each comprised ~4% of worldwide requests.

It’s also worth noting that Brazil, Spain, and Turkey all more than doubled their previous respective volume, with Brazil submitting more than three times as many requests (from 20 to 77).

Footnotes

We notify affected users of requests for their account information unless we’re prohibited.

Countries with an asterisk (*) in the ‘Account information requests’ column have submitted emergency requests only.

‘Accounts specified’ includes Twitter and Vine accounts identified in government requests we have received.

  • The number may include duplicate accounts or requests for accounts that do not exist or were misidentified.

We may not comply with requests for a variety of reasons. For example:

  • We do not comply with requests that fail to identify a Twitter account.
  • We may seek to narrow requests that are overly broad.
  • In other cases, users may have challenged the requests after we’ve notified them.