Removal requests

January 1 - June 30, 2013
CountryRemoval requests - Court OrdersRemoval requests - Gov’t agency, police, otherPercentage where some content withheldAccounts specifiedAccounts withheldTweets withheld
Australia 0 2 0% < 10 0 0
Brazil 9 1 20% 11 1 39
Canada 1 0 0% < 10 0 0
Ecuador 0 1 0% < 10 0 0
France 0 3 33% 14 0 12
Germany 1 3 75% < 10 3 0
Greece - - - - - -
India 1 1 50% < 10 0 3
Indonesia 1 1 0% < 10 0 0
Japan 1 1 100% < 10 0 6
Netherlands 0 2 100% < 10 0 5
Pakistan - - - - - -
Russia 0 17 76% 17 4* 8
South Korea 0 1 0% < 10 0 0
Spain 0 1 0% < 10 0 0
Turkey 3 4 0% 30 0 0
United Kingdom 1 1 0% < 10 0 0
United States 2 0 0% 11 0 0
Venezuela 1 0 0% < 10 0 0
TOTAL 21 39 38% 104 4 73
NOTE: The data in these reports is as accurate as possible, but may not be 100% comprehensive.

Withheld content

This data includes all instances where we employed our Country Withheld Content (CWC) tool. Over the last six months, we have seen an increase in the number of requests received and number of withholdings, including the withholding of content in five new countries: Brazil, India, Japan, the Netherlands, and Russia. 

Un-Withheld Content

For the first time, this data also includes instances where we have un-withheld content. As previously noted, our policy is to notify users of requests to withhold their content unless we’re prohibited by law. It is also our policy to restore access to content whenever we’re not legally prohibited from doing so. More information about the first time we have un-withheld content is available below.

Recent examples:

Brazil

We received a court order directing Twitter to remove a defamatory account in Brazil.

France

We received an additional request from the legal representative of a national student group requesting the removal of illegal hate speech content in France.

Germany

We received a request from German law enforcement to remove an account based on its association with a banned neo-Nazi organization in Germany.

Japan

We received a court order directing Twitter to remove several defamatory Tweets in Japan.

Russia

We received seventeen requests from the Federal Service for Supervision in the Sphere of Telecom, Information Technologies and Mass Communications (Roskomnadzor) regarding content determined to violate Federal Law 139. Thirteen accounts were found to have promoted drug use or suicide.



For the first time since launching CWC, we *un-withheld two previously withheld accounts. We worked with the affected Twitter users and Roskomnadzor to ensure that accounts brought into compliance with local law by the users were un-withheld and reinstated in Russia.

Footnotes

  • ‘Percentage where some content withheld’ does not include removal requests, copyright-related complaints, or court orders that resulted in account suspensions for violating the Twitter Rules.
  • Each request may identify multiple items to be removed. For example, a single request may ask us to remove individual Tweets or an entire user account.
  • ‘Accounts specified’ includes the number of accounts identified in the government requests we’ve received.
  • To minimize potential risk to our users, we’re not including specific numbers if fewer than 10 accounts are specified and we’ve not withheld any content in response to the particular request; instead you’ll see ‘< 10’ in the relevant cells.
  • Where permitted, Twitter has published copies of the removal requests which have resulted in withheld content to Chilling Effects.
  • We may not comply with every request for a variety of reasons. For example, we do not comply with requests that fail to identify content on Twitter.